Terms & Conditions

Welcome to ryanobrientherapeuticbooks.com.au. By using this website you agree to be bound by the Terms and Conditions set out below. If you do not agree to these Terms and Conditions in their entirety please leave this website.

Ryanobrientherapeuticbooks.com.au is provided solely for your personal use. You may not use it for any commercial purposes.

References in these Terms and Conditions to “we”, “us” and “Ryan O’Brien” are to Ryan O’Brien Therapeutic Books Pty Ltd, Australian Company Number 159 520 475.

Online Shopping

Reasonable care is taken to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time they are published. Every effort is made to display as accurately as possible the appearance, colour and finish of the products that appear on the website. However, what you see will depend on your computer equipment and screen.

We are not liable if ryanobrientherapeuticbooks.com.au is unavailable for any time or period. From time to time we may restrict access to parts of the website and the website may be down for maintenance.

Order Process

All orders placed on this website will be subject to these Terms and Conditions.

Non-acceptance of your order may be due to one or more, but not limited to any, of the following reasons:

  • The product your ordered is out of stock
  • Our inability to obtain authorization for your payment
  • We have identified a product or description error
  • There is a system failure

When you place an order on our website we will email you an acknowledgement detailing the product you have ordered. This email is not an order confirmation or order acceptance from Ryan O’Brien.

Acceptance of your order and the completion of contact between you and ryanobrientherapueticbooks.com.au will take place when your order is dispatched. We will email you that your order has been dispatched. We reserve the right to dispatch multiple orders separately.

Delivery

We use Australia Post for our deliveries. Standard delivery to most Australian postcodes may take up to five working days. International deliveries may take ten working days or longer, depending on the delivery address.

We will make every effort to deliver goods within the estimated timescales, however unforeseen delays can be due to factors outside our control. These include severe weather, flood, fire and strikes.

Order Cancellation

If you wish to cancel an order you have placed before it has been delivered and it has not been dispatched, please contact Ryan O’Brien Therapeutic Books via their website “contact us” page.

Our policy is to process orders as soon as they are placed, so it may not be possible to stop and order from being dispatched.

Returns Policy

We will happily exchange or refund, within 30 days of the date of purchase, provided the goods are in original condition, accompanied by proof of purchase from Ryan O’Brien’s online store. Refunds will be provided at any time if an item is faulty, does not do what it’s supposed to do, or is significantly different to that shown or described to you.

To return goods you must first tell us. We will then give you instructions on how best to return your order. Once the order is received by us a refund will be issued to you within five working days of receipt of goods by us.

Payment Methods

We only accept payment of orders using Paypal. All prices are in Australia dollars.

Pricing Policy

Prices are exclusive of GST (Goods & Services Tax – Australia) as the nature of our business means that we under the GST threshold.

Product Availability

All items are subject to availability. If due to unforeseen circumstances or in the event of supply difficulties, product is not available, we will notify you by email.

Copyright Policy

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. Accordingly, we suggest that you do not use the ryanobrientherapeuticbooks.com.au website to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Nothing contained in these Terms and Conditions shall be construed as conferring any licence or right to use any trade mark, design right or copyright of the ryanobrientherapeuticbooks.com.au website.

All work contained on this website as content and product is subject to copyright. No part of the content, products or publication may be reproduced by any process, electronic or otherwise, without the specific permission of the copyright owner (except as permitted under the Australian Copyright Act 1968).

Member Account, Password and Security

Using the ryanobrientherapeuticbooks.com.au gives you the option to set up an account with a password. You are fully responsible for maintaining the confidentiality of your account and password and all activities that occur under your account or password. You agree to immediately notify us of any unauthorized use of your account or password and any breach of security or misuse or suspected misuses of the service. This includes exiting from your account at the end of each session if you are using a shared computer.

Liability and Indemnity

Ryanobrientherapeuticbooks.com.au shall not be liable for any direct, special, incidental, indirect or consequential damages including loss of profit or loss of opportunity that result from the use of, or the inability to use, the material on this website or the performance of the product purchased through the website or the conduct of other users of this website, even if we have been advised of the possibility of such damages.

This website may also contain links to other websites, which are not operated by Ryan O’Brien Therapeutic Books Pty Ltd. When you activate any of these you will leave our website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.

We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.

Privacy & Use of Your Data

See separate Privacy Policy –  here.

Linking to Website

You must not establish a link to this website to suggest any form of association, approval or endorsement on our part where none exists.

Our website must not be framed on any other site, and you may not create a link to any part of this website other than the home page.

Jurisdiction

The website is controlled and operated in Australia. Any terms and conditions concerning the usage of this website will be governed by the laws of Australia and its States. Any dispute concerning use of this website will be determined exclusively by the Australian Court System.

General

We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.

We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.

If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.

Ryan O’Brien Therapeutic Books Pty Ltd reserves the right to amend, remove or vary the services and/or any page of this Website at any time and without notice.

These Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Ryan O’Brien Therapeutic Books Pty Ltd.